Author(s): Gill Hasson
From the author of the bestselling Mindfulness: BeMindful. Live in the Moment.
Emotional Intelligence is fast becoming the skill to master thatwill unlock your true potential.
You've probably noticed that it's not the smartestpeople that are the most successful or the most fulfilled in life;being clever, talented or skilled is not enough.
It's your ability to manage your feelings, other people andyour interactions with them that makes the difference.
We're all born with this ability - emotional intelligence isa skill and we all have the capacity to develop this skill.
This book will show you how.
It will change the way you think about emotions. Instead ofthinking of emotions as being positive or negative, you will learnthat all emotions have a positive intent - all emotions haveour best interests in mind.
Improve your emotional intelligence and you improve your ability tounderstand and manage emotions. You can think clearly andcreatively, manage stress and challenges, communicate well withothers and display trust, empathy and confidence.
You will be in a better position to handle situations, events andother people that in the past you've found difficult orstressful.
Emotional Intelligence will show you how to heighten your EQ andimprove your personal and work life, including how to
- be more assertive and confident
- express how you feel, what you want anddon't want.
- understand what others are feeling andforge stronger relationships
- manage office politics and navigate thesocial complexities of the workplace
- manage anxiety, anger anddisappointment
- deal with bullying
- motivate and inspire others
"Helpful and inspiring. Highly Recommended!" (Hot Brands, Cool Places, May 2014) "Gill Hasson...does a very good job of explaining how to identify and manage our and other's feelings..." (Sales Initiative Magazine, May 2014)
Introduction 1 Part One: Understanding Emotions 15 1 What Emotions Are and Why We Have Them 17 2 Identifying and Understanding Emotions 35 3 Strategies to Begin Managing Your Emotions 55 Part Two: Managing Emotions 71 4 Managing Emotions with Better Communication 73 5 Managing Emotions by Being Assertive 97 6 Managing Emotions Through Positive Thinking 115 Part Three: Putting It into Practice 135 7 Understanding and Managing Anxiety 137 8 Understanding and Managing Anger 147 9 Understanding and Managing Disappointment 163 10 Understanding and Managing Bullying 171 11 Motivating and Inspiring Others 185 References 193 About the Author 195 Index 197